We’ve put together an FAQ to help answer your questions without delay. If you don’t find the answer you’re looking for, please contact us by using the form at the bottom of this page.
What stock paper do you print on?
We print on 100gsm white stock paper.
Why do you only allow PDF documents to be bound?
PDF is the industry standard for document sharing this means that we can more reliably print your document regardless of the original platform or format of the original source document.
How and where can I convert my document into a PDF?
You can convert your word document using Word it self (File > Save as > change format to PDF). Or you can convert your word document using a host of free websites.
We have listed some websites below; please note we are not held responsible for the content on these sites:
Do you accept multiple PDFs?
Unfortunately we can only accept one PDF. However please see below website where you can merge PDF documents into one. Please note we are not held responsible for the content on these sites.
What is the minimum and maximum number of pages for a bound thesis?
We can bind documents with as few as 30 sheets of A4 paper, however any less that that and we may not be able to fit text onto your spine. We can bind up to 500 pages, if you have more than 500 we would recommend splitting your document into multiple volumes, and binding each volume separately.
Is it advisable to put a gutter margin (to make the left margin slightly bigger than the right margin) to make space for the binding?
Binding your thesis usually takes about 5-6mm off the sewn edge. We would recommend that you accommodate for this in your document layout.
Taken the gutter margin into consideration what would you consider being an overall suitable inside margin?
We recommend leaving an inside margin of 30mm (3cm).
Some of my pages are colour; can I have some colour and some black and white?
Yes, you can select within the order process which pages you wish to be printed in colour.
If I have special requirements is there any where I can specify these?
Yes, we do have a section called “Order notes” this is a text field for you to make any comments or notes in connection with your order.
My thesis contains some A3 pages. How will these get included in my binding?
When creating your order, in the “Order Notes” field, please advise us of the page numbers of A3 pages. We will then fold these into the binding so that the A3 page fits within the binding but opens out.
How is my binding assembled and does it meet the university requirements?
Hard bindings and soft bindings are over sewn for durability and flexibility and comply with university regulations.
What payment methods do you offer?
You can pay securely via debit or credit card through PayPal, one of the worlds most reputable and secure payment gateways.
Can you deliver direct to the university?
We can deliver direct to the university however; we would require a delivery contact, department and full delivery address.
Can you deliver to multiple addresses?
Unfortunately we do not have a facility to split an order and send to different addresses. If you have 2 bindings for example and you wish to have one copy of your own and one to be sent the university, you would need to create separate orders.
How do I track my order?
You will receive an email from us once your order has left. This will give you a link to our courier website along with a tracking number so you can see the status of your order.
How can I contact you about my order?
All queries should be emailed to firstname.lastname@example.org.